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Refund and Exchange Policy of Pakistan Cake Delivery – You Trust, We Deliver!



At cakes.com.pk is the leading online cake shop and wants to make happy their customers every time when they place of best customized cakes in Lahore. We have been sending the different types and flavors of cakes that cater the need of every occasion. We are adding special feature in online cake shop. We have a team of expert staff that ensure right time Lahore cake delivery at your celebration place.Whereas the quality control department confirms every order of best customized cakes in Lahore is up to the mark.

Clients can easily exchange or return cakes when following conditions are met.

The return or exchange is only possible when cakes having incorrect type,less in quantity and low quality or any other solid reason. As soon as I received yours complain we try to quickly replace cakes with the perfect one. As well as replacement cake cost is concerned it is totally free of cost.

We will only entertain you when you inform us about the return within 24 hours right from the day of receiving. You just need to inform us through email or call at our cakes customer support department and also brief the issue. We will resolve your issues in the best possible way and send again the best customized cakes in Lahore at your given address. Cakes.com.pk wants to win trust of customers and seed smile on your faces.

The returned cakes are checked thoroughly. The used cake or damage cake is not exchangeable.

Every return cake must be sent back with original packaging.

You have option to cancel the cake order any time only before order process. Once the cake is baked & sends for delivery, it is not possible for us to cancel it.

Cakes.com.pk holds right to cancel order without assigning any reason. Common reasons may be your selected cakes are not available in our online cake shop or any pricing errors etc.

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